Over 100 complaints from Tipperary

Complaints deal with public services

The Ombudsman, Ger Deering, has received 128 complaints about public services from people in Tipperary since the beginning of 2023.

The Ombudsman received more than 4,700 complaints in 2022, with over 100 complaints coming from people in Tipperary last year - up from 98 in 2021.

People in Tipperary complained about a number of issues, including social welfare payments, but also about services provided by local public bodies, including Tipperary County Council and local public hospitals.

Mr Deering said that people should not be afraid to complain. “In most cases people’s dealings with public services go well.

“However, when something goes wrong we should complain. This gives the opportunity for the public body to not only rectify the individual mistake, but to help improve its overall service.”

What does the Ombudsman do?

The Ombudsman investigates complaints about public services provided by government departments, county councils, the HSE and most public bodies.

The Ombudsman is independent of government and provides a free and impartial service for dealing with complaints about most providers of public services.

How do you complain to the Ombudsman?

The Ombudsman can investigate your complaint once you have complained to the service provider whose action or decision has affected you. The easiest way to make a complaint to the Ombudsman is through its website: www.ombudsman.ie

You can also write to the Office of the Ombudsman at:

6 Earlsfort Terrace, Dublin 2, D02 W773 or you can call 01 639 5600.

Which public services can I complain about?

You can complain to the Ombudsman about services provided by most public bodies including: - - government departments and offices, such as the Department of Social Protection or the Revenue Commissioners

- county councils

- the Health Service Executive

- public hospitals

- publicly funded third-level education bodies

- public and private nursing homes.